VeroTerra Announces Leadership Update as Co-Founder Ray Ragan is Activated for U.S. Army Duty

BALTIMORE VeroTerra today announced that Co-Founder and Chief Inventor Ray Ragan has been activated for military duty with the United States Army. During this period, Christine Loredo, Co-Founder and Chief Operating Officer, will lead the company’s day-to-day operations and execution as VeroTerra continues to scale its AI-powered customer feedback platform.

Ragan, a Lieutenant Colonel who has long served in the U.S. Army, has been actively involved in advancing artificial intelligence initiatives within the military. His activation reflects a continued commitment to national service and to the responsible development and application of AI technologies.

“Sometimes, a higher priority takes the mic,” said Ragan. “Our nation called and I will answer. My commitment to helping organizations better understand and serve their customers does not change. The mission remains to humanize technology and ensure it works in the real world.”

VeroTerra will continue to build on its momentum, including the expansion of its Amplify platform, which enables organizations to capture real-time customer sentiment and translate it into actionable insights that improve experience and reduce churn.

Loredo, who brings more than two decades of experience in fintech, SaaS, and go-to-market leadership, will guide the company through its next phase of growth.

“We have built VeroTerra with a clear vision, to help organizations understand their customers' sentiment in real-time and take action before issues continue and result in customers leaving and seeking a different experience,” said Loredo. “That work continues. We have a strong team, strong partners, and growing momentum in the market, and we are focused on executing and delivering for our customers.”

Ragan will remain actively involved with VeroTerra in a strategic capacity during his service.

About VeroTerra

VeroTerra is the company behind Amplify, an AI-powered customer and member feedback platform designed for financial institutions and consumer-facing businesses. Its patented technology captures real-time sentiment and uses agentic AI analytics to surface actionable insights that help organizations improve experience, strengthen loyalty, and reduce churn.