VeroTerra’s Amplify Platform Featured in Finopotamus

We’re excited to share that VeroTerra was recently featured in Finopotamus for our work bringing AI-powered customer feedback to credit unions.

Read the full article: New CUSO Wants to Amplify Customer Feedback with Agentic AI

The feature highlights how VeroTerra’s new CUSO model and Amplify platform are helping financial institutions modernize member feedback systems. Amplify is the only AI-enhanced customer satisfaction platform that unifies every channel of feedback—real-time branch interactions, digital surveys, and reviews—into one intelligent, actionable view. Its built-in AI workflows for inboxes help teams quickly identify issues, prioritize responses, and strengthen member trust without adding staff burden.

“I purposefully structured the CUSO so small and medium credit unions actually could be a part of it, because that's something that I heard a lot over this last year,” said Ray Ragan, Co-Founder and CEO of VeroTerra, in his interview with Finopotamus. “A lot of credit unions vocalized their frustration that they couldn't get into these CUSOs because the big boys would just come in and buy up all the equity and there was nothing to go around.”

By combining intuitive member-facing tools with advanced AI analytics, VeroTerra is enabling credit unions to stay ahead of member sentiment and deliver service experiences that reflect their values.

📈 To learn more about Amplify or to explore joining our CUSO, contact us today.